Home > Businesses > Royal Mail > Reviews of Royal Mail > Review

"Customer collect = no customer service"

A review of Royal Mail by Mrs Bryan written on Tuesday 6th of May 2014

Advertisements

11.30am on 06/05/2014 in Grimsby

20+ people in the customer collect queue

only one staff member on duty

after a 20 minute wait another staff came to assist

took over 30 minutes to collect a parcel

no where to sit for elderly or disabled customer

No manager or supervisor available to speak to

Not the first time I have waited an unacceptable length of time here.

.

Agree? Disagree? Add your own review of Royal Mail

Did you find this review inappropriate or offensive?

More Royal Mail Reviews

Now showing reviews 1-5 of 41

View all 41 reviews »

  • Dont know if the post office need to reveiw the phone system but ringing is a joke you hang on the p...
  • Mail going to the wrong address even when the correct address is on it even after reporting it. We l...
  • Fantastic by Mark Hall
    Difficult times but are postys have been fantastic carnt imagine the work loads but always have a sm...
  • Still Waiting by Christine Thompson
    My puppies food should have been delivered on Monday 23rd March. Messaged from post office will be ...
  • Parcel delivery by Mrs G M Frizzell
    Euphoria boutique despatched my order on the 12 th August unfortunately I haven't recieved it d...

View all Royal Mail reviews

Advertisements

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Royal Mail, and are merely third party opinions. Grimsby .co.uk accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.

Royal Mail

Map showing Royal Mail on Fotherby Street